Student Charter

Participation +

As a university, we commit to:

Ensure you have all the necessary information to complete your programme of study.
Supply learning materials and resources to support your academic success.
Create opportunities for meaningful peer interaction.

As a student, you are expected to:

Take ownership of your academic journey, approach your studies with dedication, and strive for excellence.
Make full use of the learning resources provided within your programme of study.
Engage proactively in all required learning activities and assessments relevant to your programme.

Support +

As a university, we commit to:

Provide clear and transparent information regarding the level of academic support available to you.
Take all reasonable steps to offer appropriate support where disabilities or access requirements may impact your learning experience..
Grant you access to essential online resources, including the Virtual Learning Environment (VLE), student portal, and online library.
Offer opportunities for you to provide feedback on the quality of our programmes and support services, and keep you informed about the actions taken in response.
Ensure that you have appropriate channels to express any concerns throughout your studies.
Handle all complaints with fairness, confidentiality, and professionalism.
Invite you to become a member of the University of London Alumni Network upon completing your studies.

As a student, you are expected to:

Engage with any induction materials and activities provided for your programme.
Notify us promptly of any access requirements so that we can assess and accommodate your needs.
Seek guidance and support if you encounter challenges or are dissatisfied with any aspect of your studies.

Responsibilities +

As a university, we commit to:

Deliver a consistently high-quality educational experience that aligns with best practices in academia.
Provide clear points of contact to support you with inquiries or academic guidance throughout your studies.
Ensure that assessment methods are rigorous, fair, and designed to help you achieve the intended learning outcomes of your programme.
Maintain a robust and transparent assessment system, utilizing globally recognized examination centres and qualified examiners appointed by Lumina Open University.
Publish examination schedules well in advance to allow sufficient preparation time.
Clearly define academic integrity expectations, including what constitutes assessment misconduct—such as plagiarism and cheating—while offering guidance on how to uphold ethical academic standards and the consequences of violations.
Make all rules and regulations related to your programme, including examination procedures, readily accessible.
Provide timely and accurate communication of your assessment results.
Regularly evaluate the quality and academic standards of recognized teaching centres in accordance with Lumina Open University’s Teaching Centre Accreditation Framework.

As a student, you are expected to:

Complete your registration and pay the required fees within the stipulated deadlines.
Take responsibility for managing your study schedule to meet deadlines for submissions, ensuring steady academic progress.
Be fully aware of your examination dates, times, and venues, ensuring punctual attendance.
Adhere to best academic practices, including proper referencing, effective writing techniques, and the avoidance of plagiarism.
Familiarize yourself with and comply with all rules and policies governing your programme, including assessment procedures.
Follow the expectations and guidelines set by your local teaching centre, where applicable.

Respect +

As a university, we commit to:

Engage with you courteously and respectfully across all communication platforms.
Ensure equal treatment for all students, regardless of gender, age, race, ethnicity, disability, sexual orientation, religion, or belief.
Uphold your right to confidentiality in all academic and administrative matters.
Safeguard your personal information and adhere to our legal responsibilities under the Data Protection, Freedom of Information, and Equality Acts.

As a student, you are expected to:

Maintain courtesy and respect in all interactions with Lumina Open University staff across all platforms.
Show consideration and respect for our diverse student community, ensuring inclusive and appropriate language on the VLE, social media, and other online platforms.
Conduct yourself appropriately during exams and adhere to all examination hall regulations.

Maintaining communication.+

As a university, we commit to:

Keep you updated on any modifications or important changes related to your programme of study.

As a student, you are expected to:

Regularly check your email and the Virtual Learning Environment (VLE) for official university communications and updates.

The Student Charter

Review the Student Charter

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

Administrative Campus:

Academic Campus:

Quick Links

Our Policies

TelePhone:

08055108185, 07033854692

Email:

info@luminauniversity.com.ng
luminaopenuniversity@gmail.com

Our Services

The Student Charter

Review the Student Charter

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

As a university, we commit to:

As a student, you are expected to:

Administrative Campus:

Academic Campus:

Quick Links

Our Policies

TelePhone:

08055108185, 07033854692

Email:

info@luminauniversity.com.ngluminaopenuniversity@gmail.com

Our Services

info@luminauniversity.com.ng
luminaopenuniversity@gmail.com